Returns & Exchanges

At SAINT JAMES, we take pride in the quality of our heritage craftsmanship; if you are not entirely satisfied with your purchase, you may return or exchange items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Place the unwashed and unworn items with original tags attached into the original shipping box or similar protective packaging.

3

Attach the Label

Download and print the prepaid shipping label provided via email and securely affix it to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 7-10 business days of receipt.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing