Frequently Asked Questions

Everything you need to know about your SAINT JAMES order.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally range from 7-14 business days.

What is your return policy?

We accept returns on all unworn and unwashed items with original tags attached within 30 days of purchase. Please note that sale items are final sale.

How do I care for my SAINT JAMES knitwear?

To maintain the quality of our garments, we recommend hand washing in cold water with a mild detergent and laying flat to dry. Avoid wringing or tumble drying.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

How can I track my package?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.